Shipping policy

Shipping Policy

Thank you for shopping with MorkMorkSort.

All of our products are made to order, helping reduce waste while ensuring every item is produced specifically for you.

Order Processing

Orders are typically processed within 1–3 business days before they are shipped. During busy periods, holidays, or promotional events, processing times may be slightly longer.

Once your order has been produced and dispatched, you will receive a shipping confirmation email with tracking information (where available).

Estimated Delivery Times

Estimated delivery times after dispatch are:

Destination Estimated Delivery Time
United Kingdom 3–7 business days
Europe 4–10 business days
United States 3–7 business days
Canada 5–10 business days
Australia & New Zealand 7–14 business days
Rest of the World 7–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated automatically at checkout based on the delivery destination and the products ordered.

Order Tracking

Where available, all orders include tracking. You will receive an email containing your tracking number once your order has been dispatched.

Multiple Shipments

If your order contains multiple items, they may arrive in separate packages. This is because products may be produced at different fulfilment locations to provide the fastest and most efficient delivery.

Customs & Import Duties

International orders may be subject to customs duties, import taxes, or other local fees. These charges are determined by your country's customs authorities and are the responsibility of the customer.

Shipping Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your order. Once production has started, we may not be able to change the delivery address.

If you notice an error, please contact us as soon as possible, and we will do our best to assist.

Lost or Delayed Packages

If your order appears to be significantly delayed or your tracking information has stopped updating, please contact us. We will work with the shipping carrier to investigate and help resolve the issue.

Sustainable Fulfilment

To reduce unnecessary transportation and environmental impact, we work with a trusted global network of print partners. Whenever possible, your order is produced at the fulfilment location closest to your delivery address, helping to reduce shipping times while maintaining high-quality production.

Questions

If you have any questions about shipping or your order, please contact us through our Contact page or email us at morkmorksort.store@gmail.com We aim to respond to all enquiries as quickly as possible.